Spotify is experiencing problems today. A growing number of users are reporting issues with the streaming service on both the desktop app and the Web Player. One of the most common errors is “Spotify can’t play this right now”, with songs being skipped automatically without actually starting.
Reports have increased throughout the day and are coming from users in different countries. This suggests that the issue is not limited to a specific Internet connection, device, or Spotify account.
What Is Happening With Spotify Today?
During the day, Spotify acknowledged that some users were experiencing technical issues. The first outage appeared to affect mainly the Web Player and desktop application, with messages such as “Something went wrong” and “Page not available”.
Spotify later reported that the first issue had been resolved, but a separate problem was then identified: the “Can’t play this right now” error, affecting users across multiple regions.
The behavior reported by many users is unusual. When they try to play a song, Spotify immediately skips to the next track. In some cases, the app continues skipping through an entire playlist without playing any music at all.
Ads Are Playing, but Songs Are Not
One of the strangest aspects of the current outage concerns Spotify Free users. Several people report that advertisements are playing normally while songs refuse to start.
The situation has quickly generated complaints and reactions on social media. One user wrote:
“Both app and website is not working. Constantly giving the error ‘can’t play this right now’.”
Another user jokingly pointed out:
“Ads are playing, why songs aren’t?”
Other reports mention problems lasting for several hours, certain songs or playlists not working, slow performance with CarPlay, and issues with the desktop application.
Some users have also reported that their downloaded music disappeared, although it is not yet clear whether this is directly connected to the wider Spotify outage.
Spotify Not Working on PC but Working on Phone?
Reports also suggest that the problem does not affect every device in exactly the same way.
Some users say Spotify works normally on Android or iPhone while the same account shows the “Can’t play this right now” error on a Windows or Mac computer. Others report that both the website and the mobile app are affected.
This may explain why Spotify appears to work normally for some people while being almost completely unusable for others.
Is Spotify Down?
Based on the number of reports and Spotify’s own updates, this appears to be a real and widespread Spotify service disruption. Users have reported problems with the app, the website, and especially music playback throughout July 27.
The outage also appears to be intermittent. Some users say the service has started working again, while others continue to experience problems with certain tracks and playlists.
This means the service may be recovering gradually rather than being restored for every user at the same time.
How to Fix “Can’t Play This Right Now” on Spotify
Under normal circumstances, when Spotify refuses to play a song, common troubleshooting steps include restarting the app, clearing the cache, checking the Internet connection, updating Spotify, or reinstalling the application.
However, during the July 27 outage, the best option may simply be to wait. Since a large number of users are reporting the same issue and Spotify has acknowledged service problems, reinstalling the app or changing system settings may not solve anything.
You can perform a quick check by trying Spotify on another device or by opening the Spotify Web Player. If the same problem appears on multiple devices, the issue is very likely on Spotify’s side rather than with your computer or smartphone.
Also keep in mind that reinstalling Spotify may require you to download your offline music and podcasts again.
When Will Spotify Be Working Again?
Spotify is monitoring the situation and has already applied fixes to some of the issues reported during the day. However, there is currently no confirmed time for when the service will be fully restored for every user.
If Spotify keeps skipping songs today, shows the “Can’t play this right now” message, or the Web Player fails to load properly, the problem most likely does not come from your PC, smartphone, or Internet connection.
We will update this article if Spotify publishes further information or confirms that the service has been fully restored.
